Refund

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Puddings & Pies takes pride in providing its customers and their recipients with the freshest, most beautiful cakes and other products in the greatest shape. We are aware that many people send our items as memorials or special presents, and we want you to have the best buying experience possible.

Call us at 9501911287 as soon as possible if you believe your order didn't arrive in the greatest shape or haven't lasted at least three days. We will gladly replace the products once we are certain that they have been taken care of according to the instructions. If you have any queries about order delivery or care, don't be afraid to phone us at 9501911287.

Please note our returns terms:

  • After an order has been placed on our website, it cannot be cancelled
  • We will cancel the order and start the refund procedure. If a product is not available
  • If we haven't yet shipped your order or gift order, cancellations are free of charge.
  • Given the short shelf lives of many of our products, we are unable to give refunds for orders that have already been picked up or sent out for delivery.
  • Products that are non-perishable and are returned in brand-new condition may be eligible for a refund.
  • Just the credit card that was used to make the initial purchase is eligible for refunds.
  • Refunds that have been approved may take 1-2 business days to process.